🛍️ Product Return Policy
We strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your item, you may return it under the following conditions:
1. Return Period
- Products may be returned within 14 days from the date of delivery.
2. Return Conditions
- The item must be in its original condition, unused, and undamaged.
- It should include all accessories, original packaging, and the receipt or invoice.
- Returns are not accepted for items that have been opened if they fall under:
- Food or personal care items.
- Software, CDs, or DVDs with broken seals.
- Customized or made-to-order products.
3. Return Process
- Contact us via [email / phone / return form].
- We will provide return instructions or arrange for a pickup if available.
4. Refund Policy
- Once the returned item is received and inspected, a refund will be issued within 7 business days.
- The refund will be made to the original payment method.
- Shipping fees or cash-on-delivery charges may be non-refundable.
5. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.